356ac Terms and Conditions

1.1 Introduction to the Agreement

These terms and conditions form a legally binding agreement between 356ac ("Platform", "we", "us") and any registered or unregistered user ("you", "member"). 356ac operates an online entertainment and gaming platform for users in Bangladesh.

Our services include online slot games, live casino, cricket betting, fishing games, and other gaming options. All of these services are governed by these terms and conditions.

1.2 Nature of the Service

356ac is an entertainment platform. Our games follow a strict fair play policy and are operated using Random Number Generator (RNG) technology. Every user participating on 356ac acknowledges that online gaming carries financial risk.

• All our games are operated by third-party software providers.
• Game outcomes are entirely random and not predetermined.
• 356ac has no ability to alter or manipulate game outcomes.
• The result of each game session is completely independent of previous sessions.

1.3 Scope of Application

These terms apply to all 356ac services, websites, mobile applications, and other digital platforms. Additional terms may apply to specific promotions, tournaments, or special offers, which will be stated alongside that particular offer.

2.1 Registration Requirements

To create an account on 356ac, you must meet all of the following conditions:

• You must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate, and complete.
• One person may only create one account.
• You must use a payment or mobile banking account registered in your own name.
• A valid email address and mobile number must be provided.

2.2 Responsibility for Account Information

Maintaining the security of your account is entirely your responsibility. Please keep the following points in mind:

• Keep your login credentials (username and password) completely confidential.
• You are responsible for all activity carried out from your account.
• Never share or lend your account credentials to any third party.
• If you suspect any unauthorized access to your account, notify our support team immediately.

2.3 Identity Verification

356ac reserves the right to verify a user's identity at any time. The following documents may be requested for identity verification:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method (screenshot of bKash, Nagad, Rocket, or Upay account).

356ac may delay or suspend withdrawal processing until the verification process is complete.

3.1 Minimum Age Requirement

356ac services are for persons aged 21 or older only. Any person under the age of 21 is strictly prohibited from registering, depositing funds, or playing games on this platform.

If we confirm that a minor is using this platform, that account will be closed immediately and the balance may be forfeited.

3.2 Age Verification Commitment

By registering, you confirm the following:

• You are at least 21 years of age.
• The age information you have provided is completely accurate.
• You are participating on this platform voluntarily and knowingly.
• You are fully aware of the financial risks associated with online gaming.

4.1 Deposit Rules

Funds can be deposited on 356ac through the following payment methods: bKash, Nagad, Rocket, and Upay.

• Minimum deposit amount: ৳100 (for all methods).
• Deposited funds are generally credited to the account instantly.
• Only use a payment account registered in your own name.
• Deposits made through a third party are strictly prohibited.
• There is no maximum deposit limit, however verification may be required for large amounts.

4.2 Withdrawal Rules

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals will only be processed to the same method used for the deposit.
• Standard withdrawals are processed within 1 hour.
• All bonus wagering requirements must be met before a withdrawal can be made.
• Withdrawals may be delayed if identity verification has not been completed.

4.3 Fraud and Irregular Transactions

If any suspicious or fraudulent transaction is detected, 356ac reserves the right to investigate the account and temporarily suspend withdrawals if necessary. The account of any user who initiates a chargeback or makes a false claim will be permanently closed.

5.1 Welcome Bonus

356ac offers an attractive welcome bonus for new members:

• 200% bonus on the first deposit, up to a maximum of ৳8,000.
• A 20x wagering requirement must be met before the bonus can be withdrawn.
• A specific time limit may apply for meeting the wagering requirement.
• A user can receive the welcome bonus only once.
• Not all games can be played with bonus funds — the list of eligible games will be specified on the promotions page.

5.2 VIP Cashback Program

356ac's VIP program has 5 tiers, each offering a weekly cashback benefit:

1. Bronze — weekly cashback up to 0.3%
2. Silver — weekly cashback up to 0.6%
3. Gold — weekly cashback up to 0.9%
4. Platinum — weekly cashback up to 1.2%
5. Diamond — weekly cashback up to 1.5%

VIP tier changes depend on gaming activity and experience. Each cashback comes with its own wagering requirements.

5.3 Bonus Abuse

Artificial or fraudulent activity to gain bonus benefits is strictly prohibited. 356ac may cancel bonuses in the following situations:

• If the same person claims a bonus using multiple accounts.
• If games are played in violation of bonus terms and conditions.
• If evidence of coordinated betting or account abuse is found.

6.1 Fair Play Commitment

356ac is committed to ensuring a fair, safe, and transparent gaming environment for all users. On our platform:

• All games use certified RNG (Random Number Generator) technology.
• No artificial interference is made in game outcomes.
• All personal and financial information is protected by SSL encryption.
• The complete history of transactions can be viewed at any time.

6.2 Technical Errors

356ac reserves the right to void any winnings or bonuses that were incorrectly displayed due to a technical error. If a game is interrupted due to a technical issue, notify the support team immediately.

7.1 Strictly Prohibited Activities

The following activities are strictly prohibited on the 356ac platform:

• Opening or operating more than one account under the same person's name.
• Creating an account using another person's identity or false information.
• Using bots, automated software, or any form of artificial assistance.
• Exploiting game vulnerabilities or system errors.
• Using the account for money laundering or any illegal financial activity.
• Colluding or coordinating play with other players.
• Collecting bonuses through incorrect or fraudulent means.
• Attempting to interfere with the platform's security systems.

If any of the above activities are detected, the account will be closed immediately and all earned funds will be forfeited.

8.1 Account Closure by 356ac

356ac reserves the right to close or suspend any account without prior notice in the following circumstances:

• If any part of these terms and conditions is violated.
• If evidence of fraudulent or illegal activity is found.
• If the account was registered using false information.
• If the account holder is identified as a minor.
• If the account has been inactive for an extended period.

8.2 Account Closure by the User

You can request to close your account at any time via our live chat or email. Before closing, please make sure that:

• All pending bonus wagering has been completed.
• The balance remaining in the account has been withdrawn.
• There are no ongoing bets or game sessions.

As part of responsible gaming, you can also request self-exclusion. Visit our Responsible Gaming page to learn more.

9.1 Data Collection and Use

356ac collects and uses your personal information solely for the purpose of providing services. We never sell your information to third parties. To learn about our full privacy policy, please read the Privacy Policy page.

9.2 Data Security

We use industry-standard SSL encryption technology to protect your personal and financial information. All payment transactions are processed through secure connections. Data stored on our servers can only be accessed by authorized personnel.

10.1 Commitment to Responsible Gaming

356ac is deeply committed to responsible gaming. We want our users to play for entertainment, not as a source of financial stress. Please keep in mind:

• Only play with money that, if lost, will not affect your financial situation.
• Do not treat gaming as a source of income.
• Do not place more bets to try to recover money you have lost.
• Take regular breaks and set time limits.

Visit our Responsible Gaming page to learn more.

10.2 Self-Exclusion and Limit Setting

Users on our platform can activate the following controls for themselves:

• Setting daily or weekly deposit limits.
• Self-exclusion for a specified period.
• Temporarily closing the account.

Contact our 24/7 live chat support to activate these features.

11.1 Scope of Liability

356ac bears no liability in the following circumstances:

• If a game is interrupted due to loss of internet connection or a problem with the user's device.
• If any issue arises due to a third-party software provider.
• If an expected bonus is not received due to the applicable wagering conditions not being met.
• If account information is exposed due to the user's own negligence, resulting in loss.
• If the service is disrupted due to force majeure events such as natural disasters, cyberattacks, or government directives.

11.2 In the Event of Service Disruption

If the service is disrupted, 356ac will make every effort to return to normal operation as quickly as possible. For bets or game sessions affected by a service disruption, please contact the support team — we will do our best to provide a fair resolution.

12.1 Notice of Changes

356ac reserves the right to change, amend, or update these terms and conditions at any time. For significant changes:

• The "Last Updated" date at the top of this page will be changed.
• A notice may be sent to the registered email address.
• Continued use of the platform after any changes will be considered as acceptance of the new terms.

It is therefore advisable to visit this page regularly.

12.2 Dispute Resolution

For any dispute or complaint, please contact our support team first. We strive to resolve all issues fairly and promptly. Our support is available in Bengali 24 hours a day, seven days a week.